When bank statements are showing a negative, sometimes clients think it is an invoice situation for the Figure app services, yet it is not.

This answer can be found on the Reports page in your Figure account, however, it is not an invoice situation. A set of numbers like this would refer to a situation when you didn't have any sales coming in on that single day, but you processed a refund to a customer on an order.

On the Reports page, on the right side in the Stripe Online Payments box, click “Stripe - Bank Transfers”. 

Where it says “Select a Date” you aim for the month you are researching in that drop down menu. That report will show you daily totals for orders and refunds across a couple columns. 

On a particular day it will show refunds, but no sales coming in. That would end up showing a negative number in the Total column in which you had to pay-out money overall.

You can then export each of those days into a .csv using the button on the far right of that row and it will show you the client id and order number so that you can reference the transactions in Figure.