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All CollectionsFigure: Detailed UseProducts
Product details page for a single item
Product details page for a single item

Create a new product and populate the details.

Ned Creed avatar
Written by Ned Creed
Updated over a week ago

On the main Products page there are two options for creating a new product. In the upper right hand corner is a New Product button. Just below that on the right side is an “Actions” box, which also has a New Product creation link. This “Actions” box will move down the screen as you scroll so that if you have a long list of products and have scrolled all the way to the bottom, your option to create a new product is still right there with you.

When you click one of those links a window will appear where you fill in the Product Title, SKU, Retail Price, and Inventory.

**Very Important**The process of staying consistent with your data creation—product title naming and SKUs—is important. This will allow for quick turnaround whenever you are building new products and you customers will become familiar with your product naming year after year which translates to fewer questions, less confusion, and a faster, hassle free checkout process during releases.

Quick Notes…

Product Subtitle:
Be aware that the more data you enter into the product details, particularly the Subtitle cell, the more populated your email confirmation receipts will become. If you want sharp and exact transactional emails then the most important details for any wine name can all fit into the Product Title cell—Vintage, Brand, Variety, Vineyard or Designation. 

Creating SKUs:
Each SKU must be unique. Do not use punctuation, accents, or spacing. Just numbers and letters. Please be vigilant here. If you put punctuation into SKUs it can cause products to not appear in carts and orders to not process through the system. This is not a good thing to happen during your release.

Bottle Size:
Fill in every section that applies to bottle sizes for a product. These sections apply to the different formats you are selling/shipping. Keep this accurate so you charge clients the correct shipping rates.


Once you finish populating the new product window you will then be taken to the product details page. At the very top you will see the product title and SKU next to a black and blue arrow button that will take you back to the main products page. Below are all the sections you can modify after creating the product.

Product Information
This section will show the total number of bottles sold, the subtotal of dollars generated, the current product price, the current available stock (which you can update by clicking) and some product status buttons:

  • Featured Product: Moves that product to the top of the list on the Select Products page of your Figure account when an admin user is starting a new customer order.

  • Mark as New: If you have an open cart sales module for your commerce website, this button will put a small “New” tag into the image you upload.

  • Comparison: A custom plugin option for some open cart sales module sites (Available where it applies—some sites don’t support all features.)

  • Discount Eligible: If you do not want some wines to be available for discounts you can activate this button to the No selection.

Details
This section shows SKU, Product Title, Subtitle, Label, Vintage, and Display Title.
Product Visibility:
Makes the product Active or Inactive on the website.
Product Availability:
Will allow you to have the product show on the website, but can be marked as “Not For Sale” if you choose.
Availability Message:
Allows you to put a personalized note on the website for this particular product, but it only applies to the “Not For Sale” setting. Therefore, if you have a wine marked as “For Sale” and put text into the Availability Message section, it will override the “For Sale” status and remove the ability to load that product into a cart using the open cart sales module.

Variant
Available where it applies—some sites don’t support all features.

This involves the allocation sales module where you can list your 750ml size bottles as the primary visual in the offer, with image photo, and an option to add a 1.5L or larger bottles to the cart, without having to add extra scrolling and singular products listed one after the other. Essentially, if it is the same exact wine, and you are selling a couple different size bottles, the Variant feature will allow for a more consolidated and organized public offering page during an allocation sales module release.

>The primary product (your 750ml bottle) would be left as the default and set in this section as the Bottle Size (Display) = 750ml.
>Then in the 1.5L SKU, you would set the Bottle Size (Display) as the 1.5L but the “Variant of SKU” would be the SKU for the 750ml bottle.

Pricing (USD)
Product price: This is your retail price, what the customer will pay.
Compare at price:
This is tied to the custom feature mentioned above, with the Comparison button, allowing you to show another price available, usually a higher price than your Product price.
Cost of Goods:
This the cost of your bottle. Populate this cell if you want to run some margin reports on a weekly, monthly, quarterly, or yearly basis.
Tax Exempt:
If you sell any products/services that should not have sales tax applied, this drop down menu will allow you to do that. It does default to No when you create a new product.
Shipping Included:
This will allow you to tag products so they don’t count towards shipping costs once loaded into a cart.

Product Count
Current Stock: A second spot where you can adjust the current inventory available.
Bottle Count: If this SKU is actually a multi-pack item with 2 bottles, 3 bottles, 6 bottles, etc, you can apply that designation here. That will apply the proper bottle count to the order so that your shipping charges are accurate. Be aware that multi-pack SKUs will show as one item on the orders page, in reports, etc. Not as the number of bottles in said pack.
Sell in increments of: This will allow you to require that customers populate their cart/order with a set of the bottles, so that you don’t have to create several multi-pack SKUs. It gives you some flexibility to provide customers some buying options.
Available where it applies—some sites don’t support all features.

Minimum Purchase Quantity:
Sets how much a customer is required to purchase when they are buying wines in the open cart sales module. Most common setting for this is one bottle.
Maximum Purchase Quantity:
Will show only that number of bottles to the client when they are buying wines in the open cart sales module.
Shipping Offer Minimum:
This is linked to your Settings>Shipping Rates page. When you apply a number of bottles to this cell, then orders with that number of bottles or more will receive free shipping, but only from the Shipping Method that you designate with the “Free Shipping?” check box. Ground is the most common shipping method to associate with this feature.

Descriptions
The text blocks for “Product Description”, “Short Description”, and “Additional Description” are where you can flex your prose and make customers thirsty in anticipation of receiving your wines. These cells are part of the product description page on the public website in an open cart sales module.
**Very Important**
If you write up your descriptions in Microsoft Word first, and then copy/paste the text into Figure, automatic line breaks will become an unsightly visual on the public portion of your website. Those line breaks won’t appear here in your Figure app, but they will appear on the public website. Therefore we recommend writing up your text in a simple Text Edit app, copy/paste it over to the Figure app, and then add your Bold, Italics, Underline, numbered bullet points or regular bullet points within the Figure app description cells. Of course, double check the work after saving the changes by looking at the descriptions on your public website, just to make sure everything looks the way you envision.

Reviews
You can load critic scores into this section.
Available where it applies—some sites don’t support all features.

Categories
A product can be in one or more categories. If you do not apply a category it will be logged on the bottom of main Products page under a default category called “Uncategorized” which is always Inactive (not visible on your website). 

The list of categories are the ones you have created earlier via the article, The main Products page

Technical Information
This section provides options for entering/tracking all the information related to your wines. All of this information will be part of a product export, but of course you need to take the time to populate everything.

Tasting Notes & Custom cells
Available where it applies—some sites don’t support all features.

Product Images
After loading a product image, you have to click the blue “Save Changes” button. If you don’t, the image won’t stay put.

View Activity Log
This shows a basic listing of all the work done on this product since creation.

Remove
Don’t ever do this. There is no beneficial reason to delete a product. If you do, you will lose all data tracking abilities when researching client orders. That would be a nightmare.

Additional Notes…

Duplicating Products:
When the next vintage comes around, keep your existing naming format intact by going into a product and clicking the Duplicate Product link on the right in the “Actions” box of the product details page. This process provides a nice guideline when it is time to release your next vintage of that same wine. 

Renaming a Sku:
Don’t do it! When you rename a SKU it breaks your ability to accurately search a client’s past orders. Therefore, when creating your SKU naming nomenclature, it is important to examine your needs and stick to a format.

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