When connecting your ShipCompliant account you need to enter in the user access details in Figure. Those can be found at the bottom of the Settings>General page.

The most confusing of those options is the “Default Shipment Status” settings. This is related to how you want the orders to “arrive for the next step” into your ShipCompliant account.

“Payment Accepted” - Holds the order in your ShipCompliant account, allowing you to change order details, fix fails, and resubmit for compliance pass before the order is sent on to your fulfillment house. This setting then requires that an admin user “releases” that order from ShipCompliant to the fulfillment house once it has passed compliance.

“Sent to Fulfillment” - This allows the order to be consumed by the fulfillment house immediately. You may not want this to happen all the time so that is why we see “Payment Accepted” as the preferred setting. Most wineries want control over when the order passes from ShipCompliant to their fulfillment house.

“Delivered” - We have seen as only really effective in winery pickup situations.