Offset Commerce

A very important page to get fully setup within the first 2-3 days of your Figure account being activated.

General

International Shipping Setup

Getting your ShipCompliant account connect to Offset

Add Your ShipCompliant Credentials

Lineup your team, your sales channels, your referrals, reservation details, and more.

Configure

Change messaging in a customer account, on the website, and on the commerce site.

Content

Automated transactional and update messaging that is generated from the Figure app.

Emails

A technical page that will help link your Figure app to a Campaign Monitor account.

Marketing

What group will new customers land in when they create a new account?

Customers

Cart checkout process in relation to available inventory.

Allocations / Carts

Determine what states are available for shipping and their corresponding sales tax rates.

Shipping States and Taxes

Shipping Rates

Payments

Tags are helpful as reminders and keeping track of reoccurring situations for orders and customers.

Users

If you have a new bank account and need to change the current settings in your Figure app we can help.

Updating Your Bank Account

Why is a shipping method showing $0 in the admin cart of Figure?

Shipping methods showing zero dollars in the admin shopping cart

If you would like to promote events that have links, but don’t want to display the entire link.

Adding URL links to Figure transaction emails

Guidelines for the July 1, 2022 fee on all shipments to Colorado residents

Colorado Retail Delivery Fee

Age Gate Modal

Team Members

General Settings

Transactional Emails

Ned Creed

Bobby Gibson

Jon Patch

Settings

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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